On 1/23/2020 I placed an order with Strafe Design for a Rear Diffuser, they advertise their current ship time is 5 business days from when the order is placed. It is now 2/13/2020 and my order is yet to be sent out, it is still in pre-transit waiting to be dropped of with USPS. I have emailed back and forth with Brandon from Strafe Design and he has given me multiple dates as to when it will be shipped out, most recently he said it is packaged and going to be shipped on 2/10/2020 and it was not. I have since reached out to Brandon at Strafe Design and he is now ignoring me. I ordered a product from a vendor online. After one month one of the products was finally arrived at my house.

I only received one product, the side skirts for a Ford Focus RS. They were supposed to be made of aluminum as advertised, but were made of cheap plastic. The other package never was delivered, and shipping has never been updated. No one from the company has returned my emails or Facebook message. I cannot file a dispute through my credit card company. This purchase was made nearly one year ago, and I would like to return their cheap product and get my money back. I placed and order on 11/30/19.

Front Splitters, Side Skirts, Rear Diffusers, Canards, Rear Window Vents & More.

The money was immediately removed from my account and a confirmation was sent to my email. A few days later I received an email and tracking number through USPS saying my package was in pre-shipment, meaning it hadn't been picked up from Strafe Design yet.

My order sat in pre-shipment till 12/10 when I reached out to the company. I HAVE ALL the email correspondence. I was told the order had not been picked up yet but will be shipping Friday 12/13 and make it in plenty of time for Christmas as this was a gift. I waited till the next Wednesday before contacting the company again to no response. I waited a few days and again contacted them to cancel order and issue refund and still had not shipped and still no response.

7/5/2019 - I submitted an order for a rear diffuser with side winglets for a Mazdaspeed 3 for the price of $199.99.7/22/2019 - The order was supposedly shipped.8/10/2019 - The order arrived but did not include the side winglets, making the order not complete.8/14/2019 - The business was made aware of the incomplete order.8/15/2019 - The business was going to 'rush' the missing items through and ship them 'tomorrow'. Was given a tracking number in pre-shipment status.9/5/2019 - Emailed business for an update, received no answer.9/12/2019 - Emailed business for an update, still no answer.9/21/2019 - Emailed business again for an update, no answer.9/30/2019 - Emailed business for a 4th time, no answer.10/4/2019 - Last email checking on status. As of no answer, no shipment recieved and tracking number timed out.I have all emails regarding this transaction if required. I had ordered 2 parts for my vehicle on July 26th 2019. The money was immediately removed from my account and a confirmation was sent to my email.

A few days later I received an email and tracking number through USPS saying my package was in pre-shipment, meaning it hadn't been picked up from Strafe Design yet. My order sat in pre-shipment a few days before I reached out to the company. I HAVE ALL the email correspondence. Firstly i was told the order had not been picked up on a Friday and it would go out the following weekend. I waited till the next Tuesday before contacting the company again and was told the order would ship immediately. I waited a few days and still nothing.

I contacted the company 3 times since then. Twice asking again where the order was and a third asking for a refund. I have had absolutely zero response from the owner or the company and now have to work it out with my bank to get the money back. I purchased a 2015+ Subaru Front Track Splitter with Rods for my 2017 Subaru WRX on May 14 2019, order number. and I have been given nothing but lies and a run around to where my splitter and rods are. No shipping info, no tracking yet they have been paid and all i get are bs emails saying first that it would ship within the week it was purchased.

Since it was a Mother's Day Gift, then oh it will ship this Thursday. To oh we show its shipped we will get back to you. To still having no replys or product. Load MoreBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment.

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Expired Strafe Design Coupons

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